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Questions?

When will students receive their iPads?

Please refer to the the MLINK Rollout tab and select a campus to find more information.

What device and accessories will students receive?

Students in grades K-6 will receive an iPad Air and Otterbox case. Students in grades 7-12 will receive an iPad Air, an Otterbox case, power cube, and charging cable.

Are headphones included in the 1:1 initiative?

No, students will need to provide their own headphones or earbuds.

May students bring a wireless keyboard to use with their iPads?

No, Bluetooth devices cause co-channel interference in the 802.11b 2.4GHZ spectrum and allowing many students to bring Bluetooth devices will create a channel use issue in the classroom. With too many devices students may be unable to connect to internet devices. Additionally, too many Bluetooth devices in a given area can cause connectivity issues with each other.

May students bring their own devices instead of using one provided by the district?

Not at this time. Because the district is implementing a district wide 1:1 you will need to use the district owned device in order to access all instructional apps, services, and assignments as well as accessing the district provided network resources necessary for instruction

What if a parent does not sign the parent agreement?

The student will be given an alternate assignment.

Is my child's information entered on the parent agreement secure?

Yes the agreement page utilizes google docs for Midway ISD which has been encrypted. Google is FISMA compliant and information on google docs and their security process can be found here: https://support.google.com/a/answer/60762?hl=en

What are the specifications for the iPad students will receive?

Students in grades K-12 will receive a slate gray iPad Air, 16GB, WIFI only device.

What if an iPad is damaged, lost or stolen?

For the 2015-2016 school year a usage fee will not be collected; however, the district reserves the right to assess a usage fee in future school years if needed.

If an iPad, case, charger, or cable is damaged, lost, or stolen, the parent/guardian will be responsible as follows:

  • 1st instance of damage/theft/lost: Parent/guardian will be responsible for 50% of the cost to repair or replace the item.
  • 2nd instance of damage/theft/lost: Parent/guardian will be responsible for 100% of the cost to repair or replace the item
  • Current prices for the items can be found on the What are the replacement costs for the device? button below.

In situations where a loaner or replacement iPad or accessory will be provided, the items will not be issued until the costs have been paid.

If a device is stolen off campus, the case number and police department where the report was filed must be provided to the school administration within 1 business day of the theft.

Parents are encouraged to purchase their own insurance for the device in case the iPad is damaged, stolen, or lost. Several companies offer individual policies for a minimal fee and are listed below. The district does not endorse any company but is simply providing a list of possible options.

The type of iPad the district has purchased is a Space Grey 16 GB iPad Air – WiFi Only

Why am I (the parent/guardian and student) responsible for the cost of a damaged, lost or stolen iPad?

The iPad is an instructional material similar to a textbook or library book. All instructional materials are expected to be returned in an acceptable manner. The Texas Education Code outlines expectations for each student, or the student’s parent or guardian, in regards to instructional materials responsibility.A student who fails to return in an acceptable condition all instructional materials and technological equipment forfeits the right to free instructional materials and technological equipment until all instructional materials and technological equipment previously issued but not returned in an acceptable condition are paid for by the student, parent, or guardian.

Parents are encouraged to purchase their own insurance for the device in case the iPad is damaged, stolen, or lost. Several companies offer individual policies for a minimal fee and are listed below. The district does not endorse any company but is simply providing a list of possible options.

What are the replacement costs for the device?

Does the district offer insurance for the iPad?

Parents are encouraged to purchase their own insurance for the device in case the iPad is damaged, stolen, or lost. Several companies offer individual policies for a minimal fee and are listed below. The district does not endorse any company but is simply providing a list of possible options.

Who should a student contact if an iPad is lost?

A student should immediately inform the classroom teacher or lab assistant so steps can be taken to locate the device.

What should a parent do if an iPad is stolen when the iPad is not at school?

If a device is stolen off campus, the case number and police department where the report was filed must be provided to the school administration within 1 business day of the theft.

What is the process if the device is stolen outside of school?

The iPads are marked with property of Midway ISD and the serial numbers are embedded in the device so those cannot be changed in the event of theft. We expect parents to immediately report items stolen to the police and submit the case number and police department name to the school office within 1 business day. The district will utilize information from the police report to determine replacement costs and responsibility. Additionally the police can subpoena Apple to do a device locate to try and determine the location of the device that has been stolen and hopefully it can be retrieved at that point. This will be a case-by-case issue with any thefts that occur. Districts that have implemented a 1:1 deployment before us have had very little theft since each student has a device. Additionally parents can carry an insurance rider with one of the companies listed on the website to help mitigate additional liability if they wish.

If a student iPad is damaged, may a parent have the iPad repaired by an outside company?

No, all repairs will be handled through Midway’s Technology Department.

Can students and staff purchase their own case for the iPad?

Students and staff are required to use the case provided by Midway ISD to minimize damage to the iPad.

Will students in grades 7-12 be allowed to charge an iPad during class?

Students in grades 7-12 will need to bring their iPads fully charged to school each day. Classrooms will not have the capacity for charging student iPads.

Will the iPad replace all of the textbooks?

A timeline has not been established for phasing out paper textbooks. The iPad has the capability to access the same information from many sources.

What security is installed on the iPads? Will they have filtered internet access?

The devices will be filtered inside and outside of the district with the district content filter. The district content filter is CIPA (Children’s Internet Protection Act) compliant. Additionally, the devices have a security profile which, if removed, will not allow them to have access to internet resources while connected to the district network. Apple does not currently allow a district to prevent removal of the security profile. A child could remove the profile and potentially access unapproved material while OUTSIDE of the school district network. Midway ISD will periodically run a “profile” report showing devices which have had the security software removed. If a student has removed the security profile they will be in violation of their signed student agreement. The student will be required to report to their campus Principal for a discipline referral due to removal of the required software.

Is there anything else I can do at home to protect my children from adult content and security issues on my home network?

Yes, you can find an article outlining the steps to setup OpenDNS, a web security solution, in your home environment at this link. Midway ISD highly recommends that parents utilize OpenDNS for their home network.

Will students have email accounts?

Yes, all students will have email accounts provided by Midway ISD.

Is the WIFI network capable of handling the increase in devices?

Yes, the wireless capacity in each building has been improved. The technology department will be monitoring the usage as the iPads are distributed to troubleshoot problem areas.

Where will elementary/intermediate students' iPads be kept and charged each day?

iPads for students in grades K-6 will remain in the homeroom teacher’s classroom. Charging stations will be provided for each classroom to charge the devices at night so they will be fully charged for the next day.